Frequently asked questions

  • Our garments are made in a world class facility just outside of Hong Kong, using fabrics milled in the United Kingdom and Italy.

    We choose to manufacture in China for a few reasons:

    · The reliability - you get your items on time;

    · The value for money, and;

    · Price vs quality - better than anywhere in the world

  • We’re more than just tailors, we’re complete outfitters. Whether it's a suit for the office, fine evening-wear or a shirt to throw on with chinos ; we make it to your design and your fit.

    Just as subscription services are fast replacing free-to-air tv and your phone now controls the car stereo, you should be able to craft your ideal wardrobe to your needs and tastes, not let it be dictated by retailers.

    Over time, we hope your relationship with our tailors evolves to be a trusted source of guidance to help harness your vision into a timelessly evolving collection.

  • Rotate

    Woollen suits are always going to be prone to wear. Ideally, they should be worn and rested as part of a rotation to minimise heavy wearing.

    To get the best bang for buck from your suit, we recommend intermittent wear and perhaps a matching second pair of trousers.

    Hangers

    Where possible and convenient, always hang your jacket on our sturdy wooden hangers to retain the suit’s shape. If you’re out and about , just use the loop on the inside of the jacket collar to hook under the bar or in the car.

    Pick The Right Fabric

    We have a selection of fabrics that range from ultra-fine merino to hardy flannels. While all are luxurious in their own right, some fabrics are more robust and lend to a longer lifespan. This is something that our tailors can discuss with you in your fitting to ensure you select an appropriately durable cloth.

    Dry Cleaning

    Take your suit to a reputable and well-recommended dry cleaner and sparingly! Over time, dry cleaning does contribute to the wear of cloth, so avoid taking your suit in regularly.

    Carefully spot clean any dirt with a damp cloth or ask your dry cleaner for a localised treatment for oily stains. Feel free to contact us for any advice.

    For shirts, if machine washing, always use a cold setting (30 deg C or less) followed by air-drying while buttoned up on a hanger and finally, hand ironing. Do not put quality shirts in the dryer and avoid commercial cleaning and pressing.

  • Because each of our garments are tailored to a customer's specific requirements, returns cannot be accepted.

    The team is firmly committed to our clients' satisfaction with regards to the quality, design and fit. As a result, our team will only replace a garment should the original be deemed unsatisfactory at the discretion of management.